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ICAE Workshops  
September 2010
 

ICAE160: Introduction to Mediation

Current AUM Student $525 Fee
Non AUM Student - $650 Fee
This course introduces the basic concepts of the mediation process within a three phase model. Students will learn the features of the mediator’s role in conflict engagement and will outline the beginning and middle phases of the mediation model. The difference between “issues” and “interests” will be examined, active listening skills will be re emphasized, and ways to reduce resistance and build trust will be outlined. Students will have the opportunity to demonstrate the beginning and middle phases of the mediation model in a role play situation from the mediator’s and the conflicting parties’ perspective, with active feedback from the instructor.

ICAE140: Introduction to Negotiation
Current AUM Student $525 Fee
Non AUM Student - $650 Fee
This course presents the concepts of integrative negotiation within the framework of a 12 stage model. Students will be introduced to methods of analyzing alternatives to settlements, will clarify the functions of each stage in the 12 stage negotiation model and learn to distinguish between distributive and integrative negotiation. The role of active listening and the balance between it and assertion will be highlighted. Students will investigate strategies designed to minimize resistance and build trust. Participants will use exercises and role plays to put the material learned into practice.

ICAE290: Analyzing Whole Situations (Required for students in the Civic Concentration)

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Current AUM Student $525 Fee
Non-Students $650 Fee
What methods to use when? Practice in assessing situations to decide (a) whether a participatory public process is needed, (b) for what purpose, and (c) of what kind. Using cases brought by participants and an integrated systems framework, we’ll pinpoint just what it is about different kinds of methods that suit them for different kinds of situations and that leverage more benefit for the same effort. This course is for practitioners, consultants, officials, and citizens who convene or facilitate public programs and want to fine tune their processes to best meet the needs of different kinds of participants while delivering usable results within available resources.

 

If you would like to register for a ICAE workshop, please select from one of the two options below:

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If you have any questions or difficulty please call 937-769-1816.


ICAE Workshops Descriptions

ICAE 100: Introduction to Integrative Conflict Engagement
Prerequisite: none Course hours: 21

This foundation course offers you effective and practical tools in collaborative conflict resolution. Through examination of the sources of conflict attitudes and beliefs, conflict styles, and the role of assumptions and emotions, you will gain an overview of conflict dynamics and collaboration strategies. This highly participatory course emphasizes self-awareness and understanding through structured exercises and simulations.

ICAE 110: Developing Your Practice
Prerequisite: none Course hours: 14

This course is designed for those who wish to develop a private practice. Students will explore and begin defining preferred areas of practice, finding a niche, developing and implementing a business plan, formalizing the practice with government agencies and administrative development. Marketing options will be examined, including networking and advertising in terms of issues such as TOMA (Top Of Mind Awareness). Sample forms will also be distributed such as ‘agreements to mediate’ and ‘contracts for services’, which can then be tailored to the individual practitioner’s needs.

ICAE 120: Communicating in Conflict
Prerequisite: none Course hours: 14

This course is intended to stimulate awareness of the complexity and power of communication, and to introduce practical skills that can be used to enhance the communication experience in conflict. The relationships between conflict and communication will be outlined, and demonstration of active listening skills will help to illustrate the impact of the effective use of those skills. Students will participate in team and group exercises, and will have opportunity to role-play using the techniques and skills they have learned.

ICAE 140: Introduction to Negotiation
Prerequisite: CM 100 Course hours: 21

In this course, you will learn to prepare for negotiations, assess your alternatives, build a climate of collaboration, get beyond stubborn positioning and develop agreements that work for both sides. Negotiation skills are essential in daily interactions with others. Traditional approaches to negotiation promote competitive tactics, often resulting in unsatisfactory outcomes for one or both negotiators. Collaborative or interest-based negotiation aims for agreements that respond to the interests of both parties. Emphasis is on skill development through simulated negotiations assisted by trained coaches.

ICAE 150: The Reflective Practitioner
Prerequisites: CM 140, CM 160 (except by permission) Course hours: 21

Becoming “reflective” requires that practitioners learn from their work, and move beyond the instrumental application of skills, to develop an inner awareness of the impact of their values, beliefs and thinking on the construction of the conflict engagement process. In this provocative course, students will learn the essential key to understanding how to engage individuals and communities in positive conflict engagement. Students will participate in challenging exercises that will bring a greater depth of perception to their role in conflict situations.

ICAE 155: The Reflective Leader
Prerequisite: none Course hours: 14

Powerful, inspired leadership requires that we become aware of our interior world. This course reflects this turn inwards through identification of the impact of our values, beliefs and thinking on our leadership actions. This cutting edge course is aimed at helping participants who are in a leadership role in any environment to raise their skills to new levels of mastery.

ICAE 160: Introduction to Mediation
Prerequisite: CM 100 Course hours: 21

This course introduces you to the concepts, skills and techniques needed to mediate disputes: determining whether mediation is appropriate, the role of the mediator, guiding the process, managing emotions and using communication skills as a mediator. Mediation is a practical method for helping people resolve their conflicts and attain mutually satisfactory outcomes. You will have opportunities to mediate simulated disputes involving co-workers, customers, committee members, neighbors, parents/teens and co-parents. Emphasis is on skill development through simulated mediations assisted by trained coaches.

ICAE 185: Understanding Change and Managing Transitions
Prerequisite: none Course hours: 14

This course explores two basic questions: “If change is such a constant in modern organizations, why does it cause so much grief?” and “Why do so few changes result in the desired transformation?” Working with the distinction between change and transition, as well as the paradox of starting with the end and moving forward to the beginning, this course will provide the participants with a clearer understanding of the process and cycle of change in the organizations in which they work. The structural and cultural issues inherent in the change process will also be explored, particularly the common mistake of failing to balance these two dimensions.

ICAE 190: The Meaning and Art of Leadership
Prerequisite: none Course hours: 14

This course explores the increasingly popular notion of leadership in organizations. The history of modern organizations, their formation and evolution and the parallel development of our interest in leadership will provide the starting point for students’ exploration. The difference between administration, engagement and leadership, formal versus informal as well as positional versus personal leadership, will also be examined. Through discussing the value assumptions, which lie behind the various definitions or styles of leadership, the course will connect the head, the heart and the gut: the three vital dimensions of leadership. This course will provide participants with both a practical and a theoretical perspective of the role of leadership and an understanding of their personal responsibility to exercise leadership within their organizations.

ICAE 210: Anger & Conflict: Managing the Process
Prerequisite: none Course hours: 21

In this popular course, students will learn to transform anger into a motivational tool. They will be introduced to a framework for understanding emotions and learn how to place the manifestation of emotion within their worldview. The nature and functions of anger in relation to conflict will be examined, and the determinants of anger expression - beliefs, culture and gender - will be identified. Strategies of anger engagement in self and others will be discussed as well as learning to deal with overt and hidden anger, and its use as a manipulative tool. Students will apply communication skills and assertiveness in managing anger in role-plays and exercises, and be encouraged to reflect on their own attitudes and responses to anger.

ICAE 220: Assertion: The Other Side of Listening
Prerequisite: none Course hours: 14

The goal of this course is to increase understanding about the role of assertion in effective communication in the context of negotiation and mediation. Students will learn to identify assertiveness and its influence on communication, and to delineate the difference between non-assertion, assertion and aggression. Barriers to effective assertion will be examined, as well as ways to remove them. There will be an emphasis on demonstrating effective assertion in real-life situations, and practicing assertive responses in contexts relating to conflict engagement.

ICAE 230: Developing Cultural Awareness in Conflict Contexts
Prerequisite: CM 100 Course hours: 21

Developing an awareness of how culture and ethnicity play a role in the expression and engagement of conflict is essential. In this course, participants will broadly define culture and relate that information to their own background, creating a base of knowledge and awareness of their culture in conflict situations. Students will describe and understand conflict in relation to their own experience and history, and in a cross-cultural view of conflict. Assumptions in conflict resolution will be identified, including primary intervention strategies for use in mediating intercultural and interethnic disputes. Participants will use role-plays to demonstrate approaches to assessment, analysis and conflict resolution strategies.

ICAE 240: Intermediate Negotiation
Prerequisite: CM 140 & CM 150 Course hours: 21

This course builds on the theory and skills addressed in CM 140 and concentrates on a deeper analysis and integration of the communication and process skills into all stages of the negotiation model. Students will discuss the importance of, and be presented with a strategy for, effective negotiation. Key elements of a negotiation agenda will be clarified and strategies for facilitating movement through the negotiation process will be outlined. Participants will learn the essential elements of a balanced, durable and workable agreement.

ICAE 260: Intermediate Mediation
Prerequisite: CM 160 & CM 150 Course hours: 35

This course builds on the theory and skills addressed in CM 160 and concentrates on a deeper analysis and integration of all the stages of the mediation model. Identification of the factors relevant to the suitability of a case for mediation and their key elements will be examined in the context of building a mediation agenda. A range of mediation models will be reviewed, and a variety of strategies to facilitate movement through the mediation process will be outlined and demonstrated. Students will also explore the essential elements of a durable, balanced and workable agreement. Pre-mediation assessment, dealing with resistance, managing the emotional climate, power balancing, caucusing, and agreement writing will also be looked at. In addition, mediator ethics will be highlighted and discussed.

ICAE 340: Advanced Negotiation
Prerequisite: CM 240 Course hours: 21

This practice-oriented course will enable students to use a systematic approach to negotiations designed to facilitate preferred outcomes which satisfy instrumental and intrinsic interests to the greatest extent possible. Macro and micro negotiating practice skills will be integrated in the context of an interest-based model. Students will be encouraged to respond to the changing dynamics of a negotiation and to further establish the strategies learned in CM 240.

ICAE 360: Advanced Mediation
Prerequisite: CM 260 Course hours: 21

This practice-driven course is designed to meet the needs of both prospective and active practitioners. It will expand on topics addressed in CM 260, and cover such topics as situations involving multiple or emotionally-charged issues, defusing escalating emotions and personal attacks and defining and demonstrating effective use of caucusing. Students will have the opportunity to vary the application of the model depending on the issues and personalities involved.

ICAE 385: The Transformational Mediator
Prerequisite: CM 100, CM 150, CM 360 Course hours: 21

Beyond skills, this course considers the meaning of R. Kegan’s provocative statement, “Conflict is a challenge to our pretense of completeness”. You will be encouraged to reflect upon how you construct and mediate conflict in your professional and personal life. Understand how the structures of your evolving self and the meaning that you create in conflict are related to your actions and outcomes. Explore the Four Quarters of the inner landscape of your mediating self. Gain concepts, methods and renewed self awareness for creating effective leadership action in mediating conflicts.

ICAE 390: The Four Quarters of Organizing - An Integral Approach to Conflict in Organizations 
Prerequisite: CM 100, CM 150, CM 160 Course hours: 21

This course is designed for practitioners and organizational members who wish to increase their self awareness and sense of mastery when working with individuals and groups within an organizational context; the goal of this course is to introduce learners to a reflective process of responding to conflict and other leadership dilemmas in organizations. Through case study and group discussion, learners will explore the role of the intervener in the organization and learn about the application the Four Quarters model to organizational leadership and conflict issues.

ICAE 410: Introduction to the Meaning-Making Inventory
Prerequisite: none Course hours: 14

Often referred to as the Subject-Object Interview (SOI), the Meaning-making Inventory (MMI) is a semi-structured, open-ended interview designed to draw out the ways in which a person makes meaning from his or her experience. It was designed by Robert Kegan, PhD., of the Harvard Graduate School of Education, as the technical and methodological piece of his Constructive-Developmental theory of lifespan development.

As anyone who has been involved in a conflict knows, the meaning of the conflict for each of the disputants can vary so much that one wonders if they are talking about the same conflict. Understanding another’s meaning-making process is a powerful tool in being able to work together more harmoniously. In this introductory course, participants will be introduced to the fundamentals of Constructive-Developmental theory and its methodology, the MMI. The course will pay particular attention to the important distinctions in Constructive-Developmental theory between information and transformation, between the content and structure of meaning-making, and between meaning and behaviour.

Participants will begin to learn how to identify “structural” data in excerpts from an actual interview transcript and will also have the opportunity to apply the theory to their own experience as a way to deepen their understanding of the theory and its application.

ICAE 420: The Meaning-Making Inventory
Prerequisite: CM 410 Course hours: 14

The MMI is a powerful assessment tool that, when skilfully applied, provides an important new dimension in our attempts to understand and work well with others. In this advanced course, participants will hone and deepen their understanding of the meaning-making process, sharpening their assessment and interviewing skills.

Through class discussion, role-plays, and the use of interview transcripts, participants will learn to recognize the more subtle and discreet sub-phases along the continuum of meaning-making complexity as well as learning the fundamentals of conducting the interview, with the ability to identify and distinguish the content from the structure.

ICAE 430: Making Sense of Conflict
Prerequisite: none Course hours: 14

With an introduction to the fundamentals of Constructive-Developmental Theory and its place among and relationship to other theories of human development, participants will take an in-depth look at the process of
meaning-making and its progression throughout the lifespan. Focusing on issues inherent in conflict, we will examine the different complexities of meaning-making in adulthood, how the different complexities play out in real life, as well as the different ways people with different complexities of meaning-making understand and experience conflict differently.

By unpacking the experience of conflict into its component parts: emotional, structural, interpersonal, spiritual, etc. and beginning to understand the interplay of developmental complexity with the other components in the felt experience, students will gain the ability, first, to identify and define the differences between and among the complexities of meaning-making and, second, to distinguish and define the differences between information and transformation, content and structure, meaning and behaviour.

In the advanced course, The Transformational Process of Conflict, we will explore the “So what?” question: How does this information help you? How can you use it? What are the risks and pitfalls of using this information? and, How can this knowledge be put to good use in conflict mediation?

ICAE 440: The Transformational Process of Conflict
Prerequisite: CM 430 Course hours: 14

Have you ever thought about what conflict really means to you? What does it feel like internally when you are in the midst of a personal conflict? Do you feel threatened? What part of you? What are you most afraid of? Is there some part of you that feels thrilled?—that thrives on being in conflict? How would you describe that part of you?

Now consider the person across the table from you in this conflict. Do you know what the conflict means to that person? Do you know what part of him or her feels scared and/or threatened? Do you really know how he or she makes sense of this conflict? Do you know what he or she is most afraid of and most vulnerable to?

These are some of the questions and issues that we will explore in this advanced course, while we examine and explore the implications of each complexity of meaning-making in conflict situations, diving deeply into the felt experience someone might have at each particular complexity of meaning-making. Looking at the vulnerabilities and strengths at each level, we will explore and deepen our understanding of the competence and limitations of each level of meaning-making and what the implications are for understanding, resolving, and mediating conflict.

ICAE 450: Leadership and Consciousness
Prerequisite: none Course hours: 14

Within the context of leadership, participants in this course will be introduced to the fundamentals of Constructive-Developmental Psychology, a theory that investigates the growth and development of the complexity of the consciousness through which we make sense of our lives. The course will focus specifically on the different complexities of meaning-making in adulthood and how those different complexities play out in leadership relationships and dynamics.

In exploring what happens to make a leader effective or ineffective, we will study the inseparable relationship between leadership and the people being led, recognizing that leadership is a relationship, an interpersonal dynamic, in which the consciousness of the leader is critical.

Examining the different ways that people with different complexities of meaning-making understand their own and others’ leadership differently and exploring the many component parts of leadership: emotional, structural, interpersonal, spiritual, etc., students will be encouraged to analyse their own experience within this context, to deepen their understanding and awareness of their own leadership process, and to develop the ability to take a bigger perspective on their own leadership consciousness and to identify their own strengths and limitations.


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