Developing Your Organization’s Full Potential

Organizational Effectiveness, Facilitation & Mediation, Coaching

ILC-svcThe Institute offers services to help organizations reach their full potential, in whatever terms you measure success. Our trained facilitators, mediators, and coaches can be deployed for any number of purposes, ranging from dispute resolution, to problem-solving meetings, to employee coaching. Our business consultants have decades of experience leading Fortune 500 companies through strategic planning, process redesign, and dispute systems design.

Organizational Effectiveness

Dispute Systems Design helps promote an organization’s mission by providing effective means for conflict engagement. We help our clients develop, implement, and evaluate effective conflict engagement systems.

Strategic planning provides direction and meaning to the day-to-day activities of an organization, helping to improve performance at all staff levels. We design planning processes that help you examine your organization’s guiding values and current status and environment then relate those factors to your organization’s desired future state, usually expressed in five-to-ten-year time periods.

Process redesign and business needs analysis are the cornerstone of any major structural changes that serve both the customer and the organization. We engage your business teams to complete a business needs analysis and process redesign maps before implementing that new technology, making that geographic move, or rolling out a new organizational chart.

Meeting Facilitation

We provide facilitation services to help our clients’ private or public meetings run more productively and, in the process, teach our clients the skills necessary to facilitate future meetings on their own.

In addition, ILC supports the development of consensus-based decisions among multiple parties with divergent interests. As an independent third party, we look beyond emotional argument to reveal the values, needs and interests of all parties, and then facilitate progress towards an equitable and mutually satisfying outcome. This assistance is especially useful in creating guidelines and policies, and in settling community based disputes.

Dispute Mediation

Mediation is a way of supporting two or more people who need assistance with their negotiation. A mediator helps these parties reach a mutually acceptable settlement. Mediation is often preferred because the decision making power resides with the parties in dispute, not with a judge or arbitrator.

Mediation is used in a broad range of disputes, including divorce, environmental issues, institutions (for example, prisons, schools, and hospitals), housing, small claims, personal injury and insurance, labor issues, business disputes, and claims involving government agencies. Its non-competitive philosophy allows for the restoration and healthy growth of relationships. When wrestling with difficult circumstances, people can create ways to bridge their differences and will often find some aspect of their relationship transformed with the support of a mediator.

Our well-trained mediators bring a dynamic combination of formal education and extensive experience to each dispute. Guided by a reflective practice approach, every Institute mediator is an outstanding conflict professional.

Professional and Developmental Coaching

For effective intervention in today’s complex environments, where negotiating contested meanings often devolves into unproductive conflict, leaders at all levels are required to develop their own heightened capacities for integration, collaboration, and creativity. To lead, informally or formally, we must develop advanced capacities of perspective-taking in order to navigate the multifaceted challenges these real-life situations present.

Too often we think of leadership in purely instrumental terms, which encourages the development of technique and skills, but rarely reaches beyond. However, “beyond”  is what leaders need, especially in times of stress, if they are to act according to the depth and extent of their own self-awareness of their values, ethics, interests and needs. ILC’s developmental coaching approach rests on the foundation of adult development psychology and new research into the area of meaning-making and offers a new framework for understanding leadership thought and action-an integral approach. At ICAE, we reflect on leadership and professional development from an integral perspective, or a balanced and comprehensive perspective.

Our developmental coaching, which is a guided process of challenging yourself toward greater complexity, is a powerful way for leaders of all kinds to grow their perspective-taking capacities and successfully navigate the terrain of their personal and professional lives. This coaching comes in three packages, designed to meet your timeframe requirements, or a custom package can be designed for you. In all coaching our objective is to help you gain a wider and more inclusive perspective on and control of the terrain of your life so that you can realize your ambition.