Susan M. Hayes
Community Mercy Health Partners, Retired
Retired health care executive Susan Hayes has served in a number of health management positions in greater Dayton for more than 30 years. Her roles have included Vice President Long Term Care Services/Post Acute Services at Community Mercy Health Partners, Senior Vice President/CEO of Friends, Mercy Siena Woods, Chief Operating Officer/Administrator, Englewood Care Center, Program Director, Seminole Villa Care Center, and Director of Vocational Evaluation, Goodwill Industries.
Susan volunteers her leaderships skills for the Dayton Area Chamber of Commerce as chair of the Leadership Dayton Board of Governors, is a board member of the Montgomery County Families and Children First Council, Co-chair of Positive Living for Special Populations, Chair of the Frail Elderly Community Review Team (Human Services Levy), and is an active member of the Dayton Rotary Club.
Her previous community commitments include being past board chair at the Dayton Area Chamber of Commerce on several committees, past president of Dayton Catholic Social Services, a Miami Valley Health Improvement Council board member and chair of two committees, chair and member of Goodwill Easter Seals of the Miami Valley, chair and judge for Dayton Rotary, a Dayton Rotary Foundation board member, and several other leadership roles throughout Greene and Montgomery Counties.
A candidate for PhD in Leadership and Change at Antioch University, Susan has completed seven courses in Conflict Analysis & Engagement at Antioch University Midwest, participated in Mercy Leadership Challenge in 2001, and holds a Master of Arts in Applied Behavioral Science from Wright State University, and a BA in psychology from the University of Detroit where she graduated Cum Laude.
She has been recognized extensively throughout the community: 2013 Volunteer of the Year, Leadership Dayton, 2010 Distinguished Administrator Award, 2004 Life Time Achievement Award, ACHCA, 2001 Dayton Daily News Top 10 Women, 1998 Sam Walton Business Leaders Award, and 1997 Mercy Health System Sponsor’s Recognition, among others.
Susan has presented at several venues, including Leadership in Catholic Health Care, an Executive Woman’s perspective at the University of Dayton MBA program, Team Building at the National ACHCA Convention, Ageism at Chaminade-Julienne High School, and Long Term Care at AARP, Knights of Columbus, and Sinclair Community College.
She has published articles entitled “Successful Business Leaders,” “What Being the Boss Really Means,” “An Ethical Dilemma in the Long Term Care Setting, Holistic Medicine,” and “Teams Make a Difference.” She has been quoted in Five Heads Are Better Than One and quoted repeatedly in 50 Great Management Ideas.